Feedback Moira Duncan 30 Jan 2025 "*" indicates required fields Name*As you wish it to be displayed on your certificate. First Last GDC Registration Number*EmailPlease enter your email here ONLY if you would like your CPD certificate emailed directly to you. Your overall rating of the event*Very GoodGoodSatisfactoryPoorVery PoorPlease give your feedback on these specific areas:*Very PoorPoorSatisfactoryGoodVery GoodSuitability of FacilitiesConnectivityEvent OrganisationTechnical suitabilityHealth Board Update & “Effective strategies to reduce the risk of complaints” Aims To provide an update on the public dental service & hospital dental service, it’s remobilisation & current referral pathways & waiting times To discuss any concerns/queries GDPs have Be able to manage complaints effectively Recognise how complaints arise and reduce the risk of them occurring Understand the stages in complaint handling Objectives: To understand where public dental services & hospital dental services are at with regard to it’s remobilisation & current referral pathways & waiting times Have a greater understanding of effective complaints management Feel more confident in identifying and preventing complaints Be more familiar with the stages in the complaint process.Assessment of the presentation:*Very PoorPoorSatisfactoryGoodVery GoodSpeakersContentPresentationWere the presentations relevant to general practice?* Yes No Partially Were the aims and objectives met?* Yes No Partially Overall CommentsPlease tell us about your experience and give us any suggestions for future events.